Tech Help FAQ

How do I get Office 365 downloaded on my computer?

For students:

At some stage you received login information to your Office 365 account. This included an email address that ended in rather than Your password is the same as your Veracross password.

With this login information you should go to

Login with your information and then you will see the link to download Office 365. You can also use it online.

This your MAIN OFFICIAL ISS email address (do not use You should be using OUTLOOK as your email reader, not Gmail.

You can also access all Veracross messages (which are sent to your address only) in your Veracross Gradebook. You are responsible for reading these messages. They are important messages from your teachers or the school.

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How can I forward my isswiki gmail to my issev Outlook 365?

And be sure to click SAVE at the bottom of the page when you are done!


How can I learn to use the Office programs?

Check out these tutorials!



Power Point

One Drive/Office Online

How can I add my Veracross schedule to my Outlook calendar?

Note: This tutorial was made from the view of a TEACHER Gradebook. If you are a student you will see a button in your Gradebook that looks like this:

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 Export your Schedule

The rest of the tutorial applies to all MacBook users.

How can I learn to use Google Apps?

Check out these tutorials!

Google Drive and Docs

Google Slides

Google Sheets

More Google-y things

What do I do if I just can’t get things working on my computer?

Ask someone else for help, or stop by the IT Office on the Bridge during your morning break or after school.

How do I change my profile picture on Google (isswiki)?

  1. Open your account Mail.
  2. In the top right, click Settings
  3. Click Settings.
  4. In the “My Picture” section, click Change picture.
  5. Select or upload a new picture.
  6. Select the portion of the photo you want to show.
  7. Click Apply changes.

Change your picture’s visibility

  1. Using a browser, open your account Mail.
  2. In the top right, click Settings
  3. Click Settings.
  4. In the “My Picture” section, select a visibility option.

Visible to everyone: Anyone who you email, or who emails you, can see your picture.

Visible only to people I can chat with: Only people you’ve given permission to chat with you or see when you’re online can see your picture.

Try creating an avatar rather than using a real picture: